Leading pet retailer opens new North Wales HQ after pandemic sales rise

A LEADING pet retailer has opened new headquarters following a pandemic sales boom.

PetPlace – which has stores in Abergele, Ruthin, Mold, Llangefni and Chirk – has joined Tir Llwyd Enterprise Park in Kinmel Bay.

The company, which recently celebrated its 50th anniversary, will be based out of a 10,000 sq ft office and warehouse facility.

Managing Director Sion Pritchard said: “As a company we have grown and grown over the past few years, and that growth has accelerated since the onset of the pandemic.

“We quickly adapted to the challenges, transforming our stores into Covid-safe environments – installing Record FlowControl, a revolutionary automated system – introducing other safety measures and ramping-up the click and collect service to meet a 600% rise in demand.

“The new loyalty app has also been a major success and as a result of this cumulative impact we decided the time was right for us to find a new headquarters and move to the next level.”

He added: “Tir Llwyd in Kinmel Bay is the perfect place for us; central and easily accessible, we are delighted to join the community of long-established and successful organisations already based here.

“It is also less than a stone’s throw from the distribution hub that handles PetPlace’s online orders, so it’s a win-win situation for us.”

Chester and St Asaph-based BA Commercial handled the transaction on behalf of site owners Pure Residential and Commercial.

Director Fraser Crewe said: “We are delighted to have worked in partnership with PetPlace to secure this move. The site is easily accessible from the A55 and meets their distribution requirements while also giving them a central North Wales base.

“We congratulate them on all their recent success and wish them the best of luck for the future.”